If an employee has a grievance against another employee, their Manager or the organisation, it is important that it is handled correctly. Grievances that are not dealt with promptly can result in disciplinary action, poor working relationships, expensive tribunal cases and good employee leaving the organisation. Because of this, it is extremely important that an organisation not only follows the legal requirements surrounding managing grievances, but also puts in place a process that ensures any grievances raised will be handled in a fair and timely fashion.
So the first thing you need to be aware of is the employment law regulations? First things first, it is important that you specify the grievance process to employees in their Terms and Conditions of employment and/or their employee handbook. It is important that employees are also aware that they are able to be accompanied to a grievance by either a fellow employee of their choice, or a trade union representative. If an employee decides to apply to an Employment Tribunal with regards to their grievance, they can only do so after following the following 3 stages with their employer:
1) An employee should raise their grievance in writing.
2) An employee should be invited to attend a grievance meeting to discuss the written grievance with their employer.
3) If the grievance outcome is not satisfactory to the employee, they should appeal against it.
Following an appeal, if an employee is still unsatisfied with the outcome of their grievance, they can take their complaint to an Employment Law Tribunal. Because of this, it is extremely important that organisations have a full grievance procedure and do everything possible to resolve any concerns at a local level.
Employees can raise a grievance in relation to several things.
No matter whether your organisation is the best in the world, employees may still find something to complain about. Employees tend to raise grievances in the following areas:
- Terms and Conditions of employment
- Health and safety
- Bullying and Harassment
- Supervision / Management
- Sexual Harassment
- Discrimination.
A detailed grievance policy will not prevent grievances being raised, however it will ensure that as an organisation you are doing everything possible to resolve the grievance locally. Employers should also ensure they have detailed policies surrounding the above areas of employment as a preventative method.
If an employee has a grievance against another employee, their Manager or the organisation, it is important that it is handled correctly. Grievances that are not dealt with promptly can result in disciplinary action, poor working relationships, expensive tribunal cases and good employee leaving the organisation. Because of this, it is extremely important that an organisation not only follows the legal requirements surrounding managing grievances, but also puts in place a process that ensures any grievances raised will be handled in a fair and timely fashion.
So the first thing you need to be aware of is the employment law regulations? First things first, it is important that you specify the grievance process to employees in their Terms and Conditions of employment and/or their employee handbook. It is important that employees are also aware that they are able to be accompanied to a grievance by either a fellow employee of their choice, or a trade union representative. If an employee decides to apply to an Employment Tribunal with regards to their grievance, they can only do so after following the following 3 stages with their employer:
1) An employee should raise their grievance in writing.
2) An employee should be invited to attend a grievance meeting to discuss the written grievance with their employer.
3) If the grievance outcome is not satisfactory to the employee, they should appeal against it.
Following an appeal, if an employee is still unsatisfied with the outcome of their grievance, they can take their complaint to an Employment Law Tribunal. Because of this, it is extremely important that organisations have a full grievance procedure and do everything possible to resolve any concerns at a local level.
Employees can raise a grievance in relation to several things.
No matter whether your organisation is the best in the world, employees may still find something to complain about. Employees tend to raise grievances in the following areas:
* Terms and Conditions of employment
* Health and safety
* Bullying and Harassment
* Supervision / Management
* Sexual Harassment
* Discrimination.
A detailed grievance policy will not prevent grievances being raised, however it will ensure that as an organisation you are doing everything possible to resolve the grievance locally. Employers should also ensure they have detailed policies surrounding the above areas of employment as a preventative method.
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